Privacy Policy

1. Data Controller

Individual operator of DreamOracle, Romania, EU. Contact: hello@dreamoracle-coach.netlify.app

2. Data We Collect

Data you provide:

• Email address and account credentials
• Date of birth and astrological profile (for personalised readings)
• Dream descriptions submitted for interpretation
• Payment information — handled entirely by Paddle, we never see your card details

Data collected automatically:

• IP address and approximate location (country/city level)
• Browser and device information
• Anonymised usage and session data

3. Dream Content — Special Notice

• Dream text is processed in real-time by Anthropic AI and not stored permanently after your session
• Dream journal entries you save are stored only to provide the journalling feature and are never shared
• Dream content is never used to train AI models
• We recommend not including identifying details of third parties in your dream descriptions

4. How We Use Your Data

• Delivering personalised dream interpretations and readings
• Maintaining your dream journal and pattern history
• Processing payments and managing subscriptions
• Sending service communications
• Improving service quality through anonymised analytics
• Complying with legal obligations

5. Third Parties

• Paddle.com — payment processing
• Anthropic — AI engine (real-time processing, no storage)
• Netlify — website hosting
• Cloudflare — security and performance

6. Your GDPR Rights

You have the right to access, correct, erase, restrict, port, and object to processing of your data, and to withdraw consent at any time. Email us to exercise any right — we respond within 30 days.

7. Data Retention

• Account data: deleted within 30 days of account closure
• Dream journal entries: retained until you delete them or close your account
• Payment records: 7 years (legal requirement)
• AI processing data: not retained beyond the active session

8. Cookies

Essential functional cookies and anonymised analytics only. No advertising or tracking cookies.

9. Security

HTTPS encryption and industry-standard security practices throughout. Contact us immediately if you suspect a breach.

10. Children

DreamOracle is for users 18+ only. We do not knowingly collect data from minors.

11. Contact & Complaints